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Fed up with the factory. - Printable Version

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Fed up with the factory. - Vector-BFC - 07-19-2020

1.) Blackjack delivered to dealer with a hood that had a bad finish. they failed to package the replacement correctly and it arrived damaged. Did get a replacement hood 5 weeks after my initial complaint.
2.) CV boot split, I think because a mis-installed electrical connection rubbed on it. VH sent a replacement driveshaft.
3.) I ask my dealer (good shop) to go through the vehicle to see if anything else was defective. The hoods heat shield was pealing off. Dealer ordered a replacement while my Blackjack sat at the sealer. Why did it take 6 days for a part to travel from Provo UT to St George UT (590 miles)? 

So a total of 2 1/2 weeks of not having use of the vehicle. I am starting to wish I did not buy a VH.


RE: Fed up with the factory. - Eddiemunster74 - 07-19-2020

(07-19-2020, 01:34 AM)Sorry to hear about your experience with your VV.  I recently purchased a 2020 VV GT which I purchased GT default.  Upon delivery of my brand new 2019 VV GT last Thursday the belt slip which caused internal engine damaged. The engine is being replaced due to a defective belt tensioner.  So the dealer offered me a 2020 VV GT which was delivered yesterday.  I am a bit skeptical, but hoping for the best.  Vector-BFC Wrote:  1.) Blackjack delivered to dealer with a hood that had a bad finish. they failed to package the replacement correctly and it arrived damaged. Did get a replacement hood 5 weeks after my initial complaint.
2.) CV boot split, I think because a mis-installed electrical connection rubbed on it. VH sent a replacement driveshaft.
3.) I ask my dealer (good shop) to go through the vehicle to see if anything else was defective. The hoods heat shield was pealing off. Dealer ordered a replacement while my Blackjack sat at the sealer. Why did it take 6 days for a part to travel from Provo UT to St George UT (590 miles)? 

So a total of 2 1/2 weeks of not having use of the vehicle. I am starting to wish I did not buy a VH.



RE: Fed up with the factory. - halvarez1017 - 07-21-2020

(07-19-2020, 05:12 AM)Eddiemunster74 Wrote:  
(07-19-2020, 01:34 AM)Sorry to hear about your experience with your VV.  I recently purchased a 2020 VV GT which I purchased GT default.  Upon delivery of my brand new 2019 VV GT last Thursday the belt slip which caused internal engine damaged. The engine is being replaced due to a defective belt tensioner.  So the dealer offered me a 2020 VV GT which was delivered yesterday.  I am a bit skeptical, but hoping for the best.  Vector-BFC Wrote:  1.) Blackjack delivered to dealer with a hood that had a bad finish. they failed to package the replacement correctly and it arrived damaged. Did get a replacement hood 5 weeks after my initial complaint.
2.) CV boot split, I think because a mis-installed electrical connection rubbed on it. VH sent a replacement driveshaft.
3.) I ask my dealer (good shop) to go through the vehicle to see if anything else was defective. The hoods heat shield was pealing off. Dealer ordered a replacement while my Blackjack sat at the sealer. Why did it take 6 days for a part to travel from Provo UT to St George UT (590 miles)? 

So a total of 2 1/2 weeks of not having use of the vehicle. I am starting to wish I did not buy a VH.
I feel your pain. I think we all do