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Vanderhall customer service is poor.
#3

(04-08-2020, 02:48 PM)Trip Wrote:  I agree the customer service is horrible and most dealerships (motorcycle and powersports) have no idea how to work on them. When I bought mine pretty much assumed I would be on my own. I also agree the finish on the ABS plastic panels is not perfect. My hood has dimples in the finish and have heard the same from others on hood and roofs. Owning one is defiantly going to be a labor of love.
I agree with both of you re the service. I called about the “non-recall recall” (doesn’t look NHTSA ordered) for the 17-19 front suspension to my neighborhood dealer (~250 mi) to see if they got the kits in for the fix so I could make an appt. I got a letter 4-5 days ago but they didn’t know a thing about it and said that’s not how it works anyway. I am supposed to bring it in, they remove the part and send it to corporate and we wait for a return. I wait at the local Motel 6 or drop it off and come back later. 500 mi rounder X2. Hopefully the tune will change when they find out more. Same with my one-channel stereo. Same gig. We send, you wait. I just bought a new amp as it would be far cheaper and way easier than the dealer imposed torture. You’d think, with the paucity of dealers, they’d be a little more geographically sympathetic and willing to work with you. Appears not. Btw, Trip, loved the autocorrect in your close. Definitely and defiantly fits the mood.
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Messages In This Thread
Vanderhall customer service is poor. - by Vector-BFC - 04-07-2020, 10:10 PM
RE: Vanderhall customer service is poor. - by Trip - 04-08-2020, 02:48 PM
Fiddyfoe - by Fiddyfoe - 04-11-2020, 02:33 AM
RE: Vanderhall customer service is poor. - by coolwhip - 04-11-2020, 05:52 PM
Fiddyfoe - by Fiddyfoe - 04-11-2020, 11:57 PM
RE: Vanderhall customer service is poor. - by wayne ford - 08-08-2020, 08:34 PM
RE: Vanderhall customer service is poor. - by coolwhip - 08-08-2020, 08:48 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 04-11-2020, 07:45 PM
RE: Vanderhall customer service is poor. - by BLACKJACK2020 - 05-25-2020, 09:09 PM
RE: Vanderhall customer service is poor. - by Fiddyfoe - 05-26-2020, 01:39 AM
RE: Vanderhall customer service is poor. - by BLACKJACK2020 - 05-26-2020, 05:57 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 05-26-2020, 12:58 PM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-19-2020, 03:19 AM
RE: Vanderhall customer service is poor. - by PaulAB - 07-19-2020, 07:06 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-19-2020, 07:12 PM
RE: Vanderhall customer service is poor. - by PaulAB - 07-19-2020, 07:34 PM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-19-2020, 08:38 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-19-2020, 11:27 PM
RE: Vanderhall customer service is poor. - by PaulAB - 07-19-2020, 11:40 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-19-2020, 11:48 PM
RE: Vanderhall customer service is poor. - by BLACKJACK2020 - 07-20-2020, 09:46 AM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-21-2020, 01:01 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-21-2020, 01:40 AM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-21-2020, 01:42 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-21-2020, 01:42 AM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-21-2020, 02:06 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 08-09-2020, 07:17 PM
RE: Vanderhall customer service is poor. - by coolwhip - 08-09-2020, 08:11 PM
RE: Vanderhall customer service is poor. - by Scoutertwotoes - 05-25-2023, 01:17 AM

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