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Vanderhall customer service is poor.
#25

(04-11-2020, 05:52 PM)coolwhip Wrote:  You might be making too much out of this.  It's not a safety recall, it's a fix for a potential problem where the suspension will bump the frame (aluminum tub) if you hit a bump too hard and bottom out.  The fix is drilling two holes and attaching a small bracket, with a rubber bumper, on each side.  My dealer acted clueless but checked on it and said he didn't have the part, and would have to order it from the factory.  I didn't get as far as asking if he would order the part before I bring it in, but there is nothing to remove or replace, it is an addition.  I don't plan on taking it in until later, and when he can assure he has the part.  I live too far away and have to wait while he does the work.  Supposed to only take 1-2 hours according to letter.
Is this the rear shock you're talking about?
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Messages In This Thread
Vanderhall customer service is poor. - by Vector-BFC - 04-07-2020, 10:10 PM
RE: Vanderhall customer service is poor. - by Trip - 04-08-2020, 02:48 PM
Fiddyfoe - by Fiddyfoe - 04-11-2020, 02:33 AM
RE: Vanderhall customer service is poor. - by coolwhip - 04-11-2020, 05:52 PM
Fiddyfoe - by Fiddyfoe - 04-11-2020, 11:57 PM
RE: Vanderhall customer service is poor. - by wayne ford - 08-08-2020, 08:34 PM
RE: Vanderhall customer service is poor. - by coolwhip - 08-08-2020, 08:48 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 04-11-2020, 07:45 PM
RE: Vanderhall customer service is poor. - by BLACKJACK2020 - 05-25-2020, 09:09 PM
RE: Vanderhall customer service is poor. - by Fiddyfoe - 05-26-2020, 01:39 AM
RE: Vanderhall customer service is poor. - by BLACKJACK2020 - 05-26-2020, 05:57 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 05-26-2020, 12:58 PM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-19-2020, 03:19 AM
RE: Vanderhall customer service is poor. - by PaulAB - 07-19-2020, 07:06 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-19-2020, 07:12 PM
RE: Vanderhall customer service is poor. - by PaulAB - 07-19-2020, 07:34 PM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-19-2020, 08:38 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-19-2020, 11:27 PM
RE: Vanderhall customer service is poor. - by PaulAB - 07-19-2020, 11:40 PM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-19-2020, 11:48 PM
RE: Vanderhall customer service is poor. - by BLACKJACK2020 - 07-20-2020, 09:46 AM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-21-2020, 01:01 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-21-2020, 01:40 AM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-21-2020, 01:42 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 07-21-2020, 01:42 AM
RE: Vanderhall customer service is poor. - by halvarez1017 - 07-21-2020, 02:06 AM
RE: Vanderhall customer service is poor. - by Vector-BFC - 08-09-2020, 07:17 PM
RE: Vanderhall customer service is poor. - by coolwhip - 08-09-2020, 08:11 PM
RE: Vanderhall customer service is poor. - by Scoutertwotoes - 05-25-2023, 01:17 AM

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